Terms of service
TERMS OF SERVICE
Welcome to Mellow Flame. These Terms of Service ("Terms") govern your use of our online store (the "Services"), operated by Olena Iakovleva, trading as Mellow Flame, based in Ireland.
By accessing or purchasing from our store, you agree to these Terms and our related policies. If you do not agree, please do not use the Services.
1. Eligibility & Accounts
You confirm that you are at least 18 years old (or the legal age of majority in your jurisdiction). You are responsible for keeping your account information accurate and secure.
2. Products & Descriptions
We make every effort to display our products accurately. However, colors and appearances may vary depending on your device. Product availability and descriptions may change without notice.
3. Orders & Payments
When you place an order, you make an offer to purchase. We reserve the right to accept or decline any order. Payment must be completed before shipping.
By purchasing, you confirm:
- Your payment details are valid and authorized.
- Purchases are for personal use only (not for resale).
4. Prices & Taxes
All prices are listed in EUR unless otherwise stated. Taxes, shipping fees, or duties (if applicable) are calculated at checkout. Prices may change without notice.
5. Shipping & Delivery
We currently ship within Ireland only. Delivery times are estimates and may be affected by courier delays or events beyond our control. Once an item is handed to the carrier, the risk passes to you.
6. Returns & Refunds
Our Refund Policy governs returns and exchanges. Please review it here: [Refund Policy – LINK].
7. Intellectual Property
All content on our website (text, images, logos, designs) is owned by Mellow Flame or our licensors. You may not copy or reuse materials without written consent.
8. Third-Party Services
We may use third-party tools and Shopify’s platform. We are not responsible for third-party websites or services linked to our store.
9. Privacy
Your personal data is processed in line with our Privacy Policy and Shopify’s data practices. Please review it here: [Privacy Policy – LINK].
10. Limitation of Liability
To the fullest extent permitted by law, Mellow Flame is not liable for indirect, incidental, or consequential damages arising from the use of our Services or products.
11. Governing Law
These Terms are governed by the laws of Ireland. Disputes will be resolved in Irish courts.
12. Contact Information
Mellow Flame (operated by Olena Iakovleva)
Ronayn's Court, Rochestown Road, Cork, Ireland
Email: mellowflame.info@gmail.com